Returns & Exchanges

At BlackToe Running, we want to ensure you have the perfect fit for your miles ahead. If your gear isn't performing as expected, you can return or exchange unworn items in their original packaging within 30 days of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your footwear or apparel is in its original, unworn condition with all tags and the box intact.

• 2.
  Initiate Your Request

  Visit our online portal or contact our support team with your order number to receive a Return Authorization and prepaid shipping label.

• 3.
  Pack and Ship

  Securely package your items, attach the provided shipping label, and drop the parcel off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned gear, we will process your refund or ship out your exchange within 3-5 business days.